The 5 Smart Restaurant POS Features That You Need In 2024

Around 73% of diners feel that their experience is enhanced by the use of restaurant technology.

In the fast-paced and highly competitive restaurant industry, it’s crucial to have the right tools and technologies to manage your operations effectively. 

One such tool that has become increasingly essential for restaurants is a Point of Sale (POS) system. 

However, with so many options available, it can be challenging to determine which features are essential and which ones are optional.

In 2023, there are certain smart restaurant POS features that restaurant owners and managers should look for to help streamline their operations, improve customer service, and increase profits. 

In this article, we will explore the top five smart restaurant POS features that you need to consider for your establishment.

What Is Restaurant POS?

Are you a restaurant owner who is wondering what is restaurant POS?

A restaurant point of sale system is a software application that allows restaurant operators to manage and streamline various aspects of their business, including sales transactions, menu management, inventory tracking, employee management, and reporting. 

A POS system typically includes a touchscreen interface, a cash register, and various hardware components such as a credit card reader, barcode scanner, and receipt printer.

Modern POS systems are often cloud-based, allowing restaurant operators to access real-time data from anywhere and on any device.

Why Should Restaurants Opt For A POS System?

In today’s highly competitive restaurant industry, it’s more critical than ever for businesses to adopt innovative technologies to streamline their operations and stay ahead of the competition.

Now that you know what is restaurant POS, here are several reasons why restaurants should opt for a restaurant point of sale system.

1- Improved Efficiency

A POS system can streamline various tasks, such as order taking, inventory management, and employee scheduling, which can save time and increase efficiency.

2- Increased Accuracy

POS systems can help reduce errors that commonly occur with manual processes, such as incorrect orders or incorrect bill calculations.

3- Enhanced Customer Experience

With features such as online ordering, tableside ordering, and mobile payments, a POS system can improve customer experience and satisfaction.

4- Real-Time Reporting And Analytics

A POS system can provide restaurant operators with real-time data and analytics, allowing them to make informed decisions about their business and identify areas for improvement.

5- Cost Savings

A POS system can help reduce costs associated with inventory management, labor costs, and fraud prevention, among others.

Overall, a POS system can help restaurants run their operations more efficiently, improve customer service, and increase profitability.

5 Restaurant POS Features Essential For Restaurants In 2023

In the fast-paced and ever-evolving world of the restaurant industry, having a reliable and efficient point of sale (POS) system has become increasingly essential. 

With new technologies emerging every year, restaurant operators need to stay up-to-date with the latest features and functionalities to optimize their business operations. 

In this section, we’ll discuss the five essential restaurants POS features that every restaurant should consider in 2023 to manage the FOH & BOH operations of your restaurant.

1- Inventory Management

By lowering the number of stockouts and inventory costs, the inventory costs of a restaurant can be lowered by 10%.

So, if you’re looking for a POS system for your restaurant, it’s important to make sure that it includes features for managing inventory. 

It will help you keep track of the items in your store and ensure that you always have the supplies you need on hand. 

Moreover, by accurate handling of inventory, you can also help your restaurant save money by preventing overordering and food waste.

In addition, IMS can help you keep track of your food costs. By knowing exactly how much each ingredient costs and how much of it you’re using, you can more accurately price your menu items. 

This information can also help you identify areas where you may be able to save money by using cheaper ingredients or cutting down on portion sizes.

If you’re looking for a POS that includes an inventory management feature, make sure you check out jalebi. 

With jalebi, restaurants can integrate their inventory with the menu to track inventory on a real-time basis and never run out of stock.

2- Reporting And Analytics

There is no doubt that reporting and analytics is an essential feature of any POS system. 

Reporting and analytics refer to the ability of a POS system to generate data that can be used to improve various aspects of your business. 

This data can take many different forms, but typically includes information on sales volume, product mix, customer demographics, and more. 

With the ability to track sales, customers, and inventory, businesses can make more informed decisions about their operations. 

POS systems with reporting and analytics capabilities can help businesses improve their bottom line by providing insights into their sales data by comparing the theoretical vs actual sales and costs.

At jalebi, we enable restaurants to gain insight into the true cost of food through our insightful reporting feature.

Our reporting feature is easy to use and provides a wealth of information that can be used to make informed decisions about menu pricing, purchasing choices, and more. 

We’re committed to helping restaurants succeed, and our reporting feature is just one way that we do that through the comparison of theoretical vs actual costs of food.

3- Supplier Management

Managing supplies is complex for every restaurant. To streamline this process and keep track of your inventory, your restaurant POS system should include a supplier management feature. 

This allows you to see at a glance what supplies you have on hand, what needs to be ordered, and when they will arrive. It also helps you manage your budget by keeping track of your spending on supplies. 

Having this information readily available will help you make better decisions about how to run your restaurant.

With jalebi’s restaurant POS, restaurants can integrate their suppliers with our CRM to simplify their restocking and reordering processes. 

4- Menu Management

A restaurant’s POS system should have a menu management feature to help streamline the ordering process. 

This feature would allow restaurateurs to easily add, remove, and update menu items as needed. 

Additionally, a menu management system would enable restaurants to track inventory and sales data for each item on the menu. 

This information could be used to make informed decisions about pricing, promotions, and other aspects of the business. 

Ultimately, a menu management system would make it easier for restaurants to keep their menus up-to-date and accurate, which would result in a better experience for customers.

Restaurants that opt for jalebi can have a universal menu across all of its branches through jalebi’s menu management feature. We enable your restaurant to have a single source of truth everywhere.

5- Sales Data Visualization

One important feature to look for in a POS system is sales data visualization. 

This feature allows you to see how your sales are performing over time, which can help you make informed decisions about your business.

Sales data visualization can help you track your progress and identify trends. 

For example, if you see that sales are increasing during certain times of the day or week, you can adjust your staffing levels accordingly. Or if you notice that certain menu items aren’t selling well, you can make changes to your menu. 

Having this information at your fingertips can help you make better decisions about your business, and ultimately improve your bottom line.

jalebi comes with a powerful data visualization feature that can help you understand your restaurant’s sales data. 

With jalebi, you can see how much revenue your restaurant is generating, what items are selling the most, and which days of the week are your busiest. 

This information can be very useful in making decisions about menu changes, staffing levels, and center allocations.

Final Thoughts

As the restaurant industry continues to evolve, restaurant owners must stay up to date with the latest POS technology to enhance customer experience, streamline operations, and increase revenue. 

The five smart restaurant POS features highlighted in this article are essential for any modern restaurant to thrive in 2023 and beyond. 

By adopting these features, restaurant owners can stay ahead of the competition and provide their customers with a seamless and enjoyable dining experience.

It is clear that investing in a smart restaurant POS system is a worthwhile investment that will pay off in the long run.

If you’re looking for a restaurant POS system that can help you manage your restaurant’s FOH & BOH operations, contact jalebi today!

With jalebi, you’ll be able to streamline all your restaurant operations on a single platform, making your restaurant run more efficiently and effectively.

Frequently Asked Questions

1. What is a restaurant POS systems list that can be helpful for restaurants?

Here is a list of restaurant POS systems list that can help you streamline your restaurant business in 2023.

• Jalebi
• Toast POS
• Lightspeed

These are just some of the popular restaurant POS systems available in the market. 

Restaurant owners should carefully evaluate their needs and consider factors such as pricing, ease of use, and customer support when choosing a POS system for their restaurant.

2. What are center allocations in restaurants?

In the restaurant industry, allocations are a common way to divide up space and responsibilities among employees. 

The front of the house, or FOH, typically contains the host stand, bar area, and dining room, while the back of the house, or BOH, contains the kitchen, dishwashing area, and storage. 

Employees are often assigned to one area or another based on their experience and training. 

For example, the waitstaff is usually responsible for FOH tasks like taking orders and serving food, while cooks and dishwashers typically work in the BOH.

3. What is a CRM?

A CRM, or customer relationship management system, is a software tool designed to help businesses keep track of their customers and their interactions with them. 

A CRM can help a business track sales leads, customer contact information, and other important data. 

It can also help a business automate marketing and sales tasks, such as sending out email campaigns or follow-up messages.