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Technology is rapidly changing the restaurant industry. 76% of restaurants shifted to new POS systems in 2022.
New applications and devices are making it easier for restaurants to manage their businesses, communicate with customers, and provide a better overall experience.
However, there are still many restaurants that have not adopted these technologies. As a result, they are at a competitive disadvantage and may eventually fail.
Without restaurant technology, restaurants cannot effectively manage their operations. They will have difficulty keeping track of inventory, orders, and customers.
They will also have trouble communicating with employees and understanding what is happening in the kitchen.
If you own or operate a restaurant, it is important to keep up with the latest trends in restaurant technology to stay ahead of the competition.
In this blog post, we will share the latest restaurant technology trends that will make it big in 2023!
What Is Restaurant Technology?
In recent years, there has been a growing focus on using technology to improve the guest experience, with many restaurants now offering features such as online ordering and mobile apps.
While some restaurateurs may see technology as a necessary evil, others have embraced it as a way to differentiate their business and provide a better experience for their guests.
Benefits Of Technology Integration In Restaurants
There are many benefits of opting for technology in restaurants. Here are some of the main reasons why you should consider opting for one.
1- Increased Efficiency
One of the biggest benefits of using technology in restaurants is increased efficiency.
With smart technology, businesses can automate various tasks such as ordering, billing, and inventory management.
This allows restaurant staff to focus on other important tasks such as preparing food and serving customers. As a result, restaurants can run more smoothly and efficiently.
For example, if you have a point-of-sale system in place, it can help to speed up the ordering process and ensure that orders are accurate.
2- Cost Savings
Another advantage of using technology in restaurants is cost savings. With technology, businesses can reduce their dependence on paper products such as menus and receipts.
This not only saves money but also helps to save the environment by reducing paper waste.
In addition, businesses can use online ordering systems to cut down on labor costs associated with taking orders over the phone or in person.
3- Improved Customer Service
Another benefit of using technology in restaurants is that it can help to improve customer service.
For example, if you have a self-service ordering system in place, it can allow customers to place their own orders without having to wait in line.
In addition, if you use table booking software, it can allow customers to book tables in advance which can help to avoid long wait times.
Overall, there are many benefits of using technology in restaurants. It can help to improve efficiency and cost savings, as well as improve customer service.
The Latest Technology Trends For 2023
There’s no doubt that technology is always evolving. What’s popular today may be gone tomorrow. That’s why it’s important to stay up-to-date on the latest restaurant technology trends.
Restaurants are increasingly turning to technology to improve efficiency and enhance the customer experience. Here are six tech trends that are expected to be big in 2023.
1- Self-Ordering Kiosks
Self-ordering kiosks are the latest technology trends that are taking the restaurant industry by storm.
These high-tech machines allow customers to place their orders directly in the kitchen, without having to wait in line or interact with a human server. This not only saves time but also increases efficiency and accuracy in the ordering process.
Self-ordering kiosks are quickly becoming the new standard in the restaurant industry. If you haven’t already started using them in your business, now is the time to do so!
2- Online Ordering
More and more restaurants are offering online ordering, and this trend is only going to continue to grow.
Guests can order their food from their computer or mobile device and either pick it up at the restaurant or have it delivered right to their door.
This convenience is a huge selling point for busy customers.
3- Mobile Payments
As the world becomes increasingly digitized, it’s no surprise that new restaurant technology trends are emerging in the restaurant industry. One of the latest trends is the use of digital payment systems for restaurants.
71% of restaurants shifted to mobile payments during the pandemic.
With digital payment systems, customers can simply swipe their card or phone to pay, rather than having to fumble around with cash or wait for a check. It can help to speed up transactions and reduce lines at the register.
Robotics is a hardware technology that is starting to be used in some restaurants, particularly in back-of-house positions such as dishwashing or food preparation.
This is because robotics can help to improve efficiency and accuracy in these roles, as well as freeing up staff to focus on other tasks.
For example, a robotic dishwasher can wash multiple dishes at the same time, meaning that the restaurant can get through its washing up more quickly.
Similarly, a robotic food prep machine can chop vegetables or make sauces with consistent results, meaning that the kitchen staff can spend less time on these tasks.
While this hardware technology is still in its early stages, it has great potential to revamp the restaurant industry.
5- Inventory Management System
Inventory management systems are a rising trend in the restaurant industry. With the help of these systems, restaurants can keep track of their inventory levels and order new supplies when needed. This helps to reduce food waste and keep costs down.
jalebi’s inventory management system is a game-changer for restaurants.
With our restaurant software, they can track their inventory in real-time, so they never run out of stock. This is a huge benefit for any restaurant, as it can save them both time and money.
Not to mention, it will help keep their customers happy by ensuring that they always have the food they want.
There’s no doubt that restaurant aggregators are becoming increasingly popular. They offer a convenient way to find and order food from your favorite restaurants.
They also typically offer discounts and other deals that can save you money. And with more and more restaurants signing up for these services, it’s becoming easier than ever to find exactly what you’re looking for.
So if you’re not already using a restaurant aggregator, now is the time to start. With so many benefits, there’s simply no reason not to.
jalebi’s restaurant operating system offers aggregator integration, which allows restaurants to take orders from multiple online food delivery platforms and manage them in one place. This is a huge benefit for restaurants, as it saves time and effort in managing orders, and ultimately improves efficiency and profitability.
Partner With jalebi To Streamline Restaurant Operations
jalebi is a centralized platform that helps restaurants manage their day-to-day operations, from ordering and inventory management to table reservations and guest CRM.
With jalebi, you can centralize all of your restaurant data in one place, making it easier to track and manage your business.
Plus, jalebi integrates with popular POS systems to ease your operations, so you can keep all of your restaurant information in one central location.
- Supply chain management
- Real-time inventory tracking
- Insightful reporting
- Sales data visualization
- Universal menu
Contact us today to learn more about how partnering with jalebi can help streamline your restaurant operations!
The restaurant industry is always changing and evolving, and new technologies are constantly emerging that can help businesses to improve their operations and better serve their customers.
We’ve discussed some of the emerging restaurant technology trends, keep an eye out for the latest updates and incorporate them into your everyday restaurant operations.
Frequently Asked Questions
- How is AI used in restaurants?
By analyzing data about customer ordering habits, restaurants can use AI to optimize their menus.
By tracking data about customer preferences and behavior, restaurants can use AI to provide a better experience for guests.
- Cooking is perhaps the most surprising way that AI is being used in restaurants. Some restaurants are now using robots to cook simple dishes like burgers and fries.
However, more sophisticated AI systems are beginning to be used for more complex dishes as well.
- What technology does KFC use?
Amazon AWS is a cloud computing platform that provides KFC with the scalability and flexibility it needs to handle large volumes of data and traffic.
Thanks to Amazon AWS, KFC can quickly process orders and deliver them to customers without any delays. This has helped KFC improve its customer satisfaction ratings and grow its business exponentially.